If there is ever a time to switch to online, then the moment is now. The demand of millennial trade customers and the need for the business to occur seamlessly, many distributors are slowly making the change towards an online route.
We shall be taking a look at some of the benefits that you will gain if you were to switch to an online distribution business:
No Closing Time
Gone are the days where customers have to wait in line, sift through catalogs and wait for an hour to make a purchase. Now is the age of quick consultation with their friends and colleagues, and placing the order at the drop of a hat. You will not have any closing times, and your distribution franchise is at work 24X7 irrespective of whether you are awake or not. Your customers have been given the independence and flexibility to choose a time that suits their needs. This means that busy business owners will be able to place orders with you any time of the day, from any location and any device.
Increase Sales Faster
The best thing about a B2B ecommerce solution is that you will be able to provide customers with a personalised experience without ever having to increase your staff, or employ representatives for customer service. Giving the basic information such as credit limits, online order tracking, product pricing and information and its description, you can lower the number of telephonic enquires.
With the data being available readily, it is easier to go follow-up with a relevant marketing campaign and understand customer behavior to best showcase products and services they will like. You will also know when inventory is depleting and will be able to send out buy orders when the demand is heavy.
The Products Reach The Market Faster
There is no need for printing out catalogs and proceed in a traditional marketing route. All of that can be bypassed with the help of a digital catalog, wherein detail about the product and its specification can be uploaded and automatically be formatted into a pre-designed neat, and easily navigable layout for customers.
You can add in videos, product images and demonstration videos as quickly as possible. There is no more delay. Once the service or product is created, it can be put up on the digital shelves with as little of a downtime as possible. This is something that traditional routes of marketing and distribution can never match or recreate.